Privacy Policy

Privacy Policy

Information We Collect

When you contact us for a repair estimate or service, we collect the information you choose to give us. This includes your name, phone number, email address, property address, and details about the water damage or drywall issue you want fixed.

Like most websites, we also collect basic technical information automatically when you visit. This includes your IP address, browser type, device type, pages you view, and the date and time of your visit. This helps us keep our site working properly and understand how people find us.

How We Use Information

We use your contact details to respond to your request, schedule a visit, provide an estimate, and complete your drywall repair. If you call or message us, we use that information to get back to you quickly and keep your project on track.

We also use website data to improve our services, keep our site secure, and send you updates about your appointment or job. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar tracking tools to remember your preferences and understand how visitors use our site. Cookies are small files stored on your device that help us improve your browsing experience.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our website may not work as smoothly, but you can still contact us by phone.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to see how people find and use our website. These tools collect anonymous data about page views, clicks, and traffic sources. They do not identify you personally.

We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access the information needed to perform their service and are required to protect it.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only when they agree to keep it confidential.

We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. In those cases, we share only what is necessary.

Data Retention

We keep your personal information for as long as needed to provide services, maintain your account, and meet legal or tax requirements. When we no longer need it, we securely delete or anonymize it.

If you ask us to remove your information, we will do so unless we are required to keep it for legal reasons.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, encryption where appropriate, and limiting access to your data to employees who need it to do their jobs.

No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. If you have concerns, please contact us and we will do our best to address them.

User Rights

You have the right to ask what personal information we hold about you, to request a copy, to correct any mistakes, and to ask us to delete it. You can also opt out of marketing messages at any time.

To exercise any of these rights, contact us using the phone number or email below. We will respond within a reasonable time and help you with your request.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page with a new effective date.

We encourage you to review this page periodically so you stay informed about how we protect your information.

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